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CAPPS Implementing Cisco Collaboration Application Print

This authorized five-day course prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Accredited course for Continuing Education of Pedagogical Staff

Course length: 5 days


List price: 50 000 CZK (without VAT)

This course has no dates set. If you are interested in setting a new one, please contact skoleni@oksystem.cz.

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  • Students will be able to

    • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
    • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
    • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
    • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment
  • Course requirements

    • Working knowledge of converged voice and data networks
    • Basic Knowledge of Cisco IOS Gateways
    • Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
    • Prior attendance of ICOMM or CICD, and CIPT1 or CIPTV1 is recommended
  • This course is intended for

    • Network administrators and network engineers,
    • Individuals looking to achieve CCNP Collaboration Certification
    • Applicants for 300-085 CAPPS exam
  • Literature

    All participants will receive original Cisco student and lab guides.

  • Hardware

    Labs are practised on Cisco devices. Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

  • Syllabus

    Chapter 1: Cisco Unity Connection

    • Designing and Deploying Cisco Unity Connection
    • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
    • Configuring Cisco Unity Connection Users, Templates, and Class of Service
    • Configuring the Cisco Unity Connection System
    • Implementing Cisco Unity Connection Dial Plan and Call Management
    • Configuring Unified Messaging
    • Troubleshooting Cisco Unity Connection
    • Deploying Voice Mail Redundancy in Branch Offices

    Chapter 2: Cisco Unity Express

    • Designing and Deploying Cisco Unity Express
    • Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
    • Configuring Cisco Unity Express User Accounts and Features
    • Configuring Call Routing with Cisco Unity Express Auto- Attendant
    • Troubleshooting Cisco Unity Express

    Chapter 3: Cisco Unified IM and Presence Implementation

    • Designing and Deploying Cisco Unified IM and Presence
    • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
    • Integrating Cisco Unified Communications IM and Presence
    • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
    • Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
    • Configuring Cisco Jabber Mobile and Integrating Directory Servers
    • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

    Chapter 4: Video Provisioning and Integration in a Unified Communications Deployment

    • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
    • Describing Video Infrastructure
    • Describing Cisco TMS
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