Implementing Cisco Collaboration Applications

CLICA

This authorized five-day course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA)

Course length: 5 days (8:30 - 16:00)

List price: 55 000 CZK (without VAT)

This course has no dates set. If you are interested in setting a new one, please contact skoleni@oksystem.cz.

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  • Students will be able to

    • Configure Cisco Unity Connection integration
    • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
    • Configure and troubleshoot Cisco Unity Express
    • Describe SSO for Cisco Unified Communications applications
    • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
    • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
    • Configure and troubleshoot chat rooms and message archiving
    • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
    • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
    • Configure call recording and monitoring

  • Course requirements

    • Basic understanding of networking technologies
    • Basic understanding of voice and video
    • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.
    • Knowledge of topics from Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course

  • This course is intended for

    • Network architect/designer
    • Network engineer/administrator
    • Network manager
    • Applicants for 300-810 Implementing Cisco Collaboration Applications (CLICA) exam.

  • Literature

    All participants will get original Cisco student and lab guides.

     

  • Hardware

    Labs are practised on Cisco delivered Virtual lab environment. Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

  • Syllabus

    • Configuring and Troubleshooting Cisco Unity Connection Integration
    • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
    • Troubleshooting Cisco Unity Connection
    • Configuring and Troubleshooting Cisco Unity Express
    • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
    • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
    • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
    • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
    • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
    • Integrating Cisco Unified Attendant Console Advanced
    • Implementing Call Recording and Monitoring

Prices do not include VAT. OKsystem a.s. reserves the right to change dates and prices of courses.